['Privacy Policy\n\nBrightNest Cleaning Services ("we," "us," "our") is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our online platform and services.\n\nInformation We Collect \nWe may collect personal information that you voluntarily provide when you use our services, including but not limited to: \n• Name \n• Contact information (such as address, phone number, and email) \n• Payment details \n• Service preferences and requirements \n• Communication records \n\nWe may also collect non-personal information automatically through your interaction with our online platform, such as IP addresses, browser types, device information, and usage data, to improve our services and enhance user experience.\n\nHow We Use Your Information \nThe information collected is used for purposes including: \n• Providing and managing the services you request \n• Processing payments and billing \n• Communicating with you regarding bookings, updates, and service-related inquiries \n• Improving and personalizing our services and website experience \n• Complying with legal obligations and protecting our rights \n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share data with trusted service providers under strict confidentiality agreements who assist us in operating our business, such as payment processors or IT services. We may also disclose information if required by law or to protect our rights and property.\n\nData Security \nWe implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. Access to personal data is limited to authorized personnel only.\n\nYour Rights \nUnder applicable data protection laws such as the GDPR, you have rights including: \n• Accessing your personal data \n• Requesting correction of inaccurate or incomplete data \n• Requesting deletion of your data where applicable \n• Objecting to or restricting processing of your data \n• Data portability \nTo exercise these rights, please contact us by mail at our physical address below.\n\nData Retention \nWe retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.\n\nCookies and Tracking Technologies \nOur website uses cookies and similar technologies to improve functionality and analyze site use. You can manage cookie preferences through your browser settings.\n\nChildren’s Privacy \nOur services are not directed towards children under the age of 16, and we do not knowingly collect personal information from children.\n\nUpdates to This Policy \nWe may update this privacy policy periodically to reflect changes in our practices or legal requirements. Please review it regularly to stay informed.\n\nContact Us \nFor any questions or requests regarding your personal information or this privacy policy, please contact: \n\nBrightNest Cleaning Services \n45 Kingsley Road, Suite 3B \nManchester, Greater Manchester, M14 6PQ \nUnited Kingdom \n\nPhone: +44 161 455 7689 \n\nThank you for trusting BrightNest Cleaning Services with your information. We are dedicated to protecting your privacy and providing a secure and transparent service experience.', 0.001096, 'gpt-4.1-mini']